Family Chores · iPhone & iPad · iOS 15+

Support

Email [email protected] with the app version, iOS version, device model and a short description of the issue. Do not email family photos, PINs, invitation links, purchase receipts or other private content.

Parent PIN

The PIN protects management actions on that device. Keep it private. Support cannot retrieve the PIN from your device.

Family board and iCloud

Confirm that each device is signed in to iCloud and connected. A parent must explicitly invite the Apple Account used by a family board. Sync may take time after reconnecting; avoid removing the app while important changes are pending.

Photos and notifications

Review Photos and Notifications permissions in iOS Settings if a selected image or reminder is unavailable. Built-in illustrations remain available without photo access.

Restore Family Pro

Choose Restore Purchases from the Family Pro screen using the Apple Account that subscribed or made an eligible legacy purchase. Apple handles subscription management, billing and refunds.